If your Time Clock has frozen, Nexus the manufacturer have provided hardware support troubleshooting. If you are confident doing this, please go to this website and follow the steps.
If your Time Clock still doesn’t work after going through these steps please email support@tanda.co to order a new Time Clock.
If you would prefer to go through these steps over the phone, please phone our Technical Support team at 1300 859 117 and we will talk you through how reset your Time Clock.