How to use Staff Unavailability
Instead of using a shared diary or whiteboard, staff can now let you know through Tanda when they are unable to work via the unavailability calendar. This is particularly useful for casual and partime staff that don’t have leave balances.
Send the unavailability calendar to staff
Start by sending your staff a link to the calendar where they can input their unavailable times. Simply go to Staff and My Team and then under the Tools menu, click Send Tanda info to staff :
Any staff with an Exclamation Mark next to their name have an email or phone number missing, if you click on the ! icon it will take you to their staff profile to update missing details.
When all your Staff have a mobile number, click the Send Text Messages drop down and select Send Unavailability App:
As your staff start putting in their requests, this will come through to the Unavailability Calendar which you can access by clicking Staff Unavailability under tools on your My Team page.
In the example below we can see that Ken has University every Wednesday for June.
Enter unavailability for your staff
If the Admin or Manager wants to add their own or another staff’s unavailability, they can do so by clicking Add Unavailability and filling out the details.
To remove an unavailability entry simply find it in the calendar, click on it and click Delete.
Rostering warnings
The fantastic thing about the unavailability calendar is that warnings will show up if you try and roster staff for times they have specified as unavailable.
The example below shows this warning and when you click on the red flag , you will get a message to let you know what the warning is:
Just keep in mind to let your staff know that Unavailability is a request and it’s not approved until the roster has been finalised.
You can still roster a staff member on if they have requested unavailability, it’s just a reminder for you when doing the roster.
How to disable unavailability
Unavailability is always turned on as a feature for Admins, Managers and Employees. If you want to disable this feature so that staff cannot request Unavailability, you just need to ensure the App is turned off in settings. Please ensure you do this before you send our your Tanda staff information to them, so that the link for the App does not get sent out.
In Tanda, go to Settings and General Settings. Under the Rosters tab , ensure you have unticked Enable unavailability app for employees:
